factsheet [Icon]Factsheet

How to Stay Calm in Tough Situations

We’ve all faced challenging situations at work. Sometimes we can step away to pause and collect ourselves, but sometimes conflict surfaces in the middle of a tense meeting or a challenging interaction with a client. Here are some things you can do in mere seconds to stay calm during a difficult interaction at your nonprofit.

quick-tips [Icon]Quick Tips

How Your Team Can Reframe Challenges as Opportunities

Have you ever sensed that your nonprofit team adopts a negative frame when you’re talking about a challenge or downside risk? Reframing a challenge as an opportunity could help your team break out of frustration mode, get curious, and form new ideas. Here are some ways to do so.

quick-tips [Icon]Quick Tips

How To: Create a Cross-Training Action Plan

Cross-training is an essential risk management function. It ensures someone in your organization can perform key tasks if the person who usually handles them is out of the office or unavailable for any reason. But cross-training has other benefits too: it can offer employees new challenges, help reduce staff turnover, and break down silos in an organization. Use the table and the tips below to create a unique cross-training plan for your nonprofit.

quiz [Icon]Quiz

The Resilience Quiz

This Resilience Quiz was developed by the Nonprofit Risk Management Center (NRMC) team and inspired by the 5 characteristics of resilience described in the book, The Resilience Dividend, by Judith Rodin.

Take this 5-minute quiz to assess the resilience of your organization and identify action items to build resilience muscle!