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Embrace Risk in Hiring and Supervision

Hiring and supervision present important, and necessary, risk-taking opportunities. Hiring and supervision create close relationships, and interpersonal relationship will not grow if the parties involved don’t take some risks. Here are some ways to take meaningful risks in hiring and supervision that can help all parties grow.

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5 Steps to Retain More of Your Workforce

No organization will ever have a 100% employee retention rate—many talented individuals will move on to new opportunities in time, as they should. But your organization can take concrete, practical steps to ensure more of your great employees stay with the team longer.

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Applying a Risk-Aware Frame to Your Nonprofit’s Most Impactful Decisions

Many nonprofit leaders might not think about risk until a board member or committee asks them to or an unanticipated development or event disrupts operations. A risk-aware approach can help your nonprofit make better decisions in all aspects of its work. Bringing a risk lens to your work doesn’t have to be taxing or complex. Here are some simple approaches to consider risk in your nonprofit’s big decisions.

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How To: Become a Menopause-Friendly Workplace

More than 50 million U.S. women are in the age bracket (42-58) when physical changes due to menopause often occur. Many of those women work in nonprofits, where they lead key projects and play crucial roles. People who go through menopause can experience a wide range of impacts to their physical and mental health. That’s a major workplace issue. But many workplaces have never considered menopause in their policies, practices or health benefit offerings. Here are some ways nonprofits can become menopause-friendly workplaces and meet the needs of employees who experience menopause.

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How To: Manage Remote Employees

Whether you’re managing a remote team for the first time or the 10th, these steps can help you
build connection and work with team members to reach their potential–wherever they work from.

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How to: Hire and Work with Neurodivergent Employees

Neurodiversity is a concept that acknowledges and appreciates the diverse range of ways people’s brains function, including neurological differences. Some neurodiverse people identify as having a disability, while others do not. Research shows that organizations that create welcoming environments for neurodiverse people may see benefits like more team creativity and innovation. Here’s a primer on practices for recruiting and working with people on the neurodiversity spectrum.

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Hiring Employees with Criminal Records: An Inclusive Approach

Many nonprofits seek to build staffs whose lived experiences mirror those of populations they serve. As part of that effort, some organizations hire employees with criminal records. Here’s what to consider to ensure you take an inclusive approach to recruiting and hiring employees with criminal records.

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How To: Create a Cross-Training Action Plan

Cross-training is an essential risk management function. It ensures someone in your organization can perform key tasks if the person who usually handles them is out of the office or unavailable for any reason. But cross-training has other benefits too: it can offer employees new challenges, help reduce staff turnover, and break down silos in an organization. Use the table and the tips below to create a unique cross-training plan for your nonprofit.

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The Resilience Quiz

This Resilience Quiz was developed by the Nonprofit Risk Management Center (NRMC) team and inspired by the 5 characteristics of resilience described in the book, The Resilience Dividend, by Judith Rodin.

Take this 5-minute quiz to assess the resilience of your organization and identify action items to build resilience muscle!

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How to Do a Compensation Review For Your Nonprofit

Compensation reviews can reveal pay equity issues at a nonprofit, or individual cases in which staff members aren’t being paid appropriately for their duties. Here’s how to do an accurate, informative, and valuable compensation review for your organization.

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Building Meaningful Connections at Work

We spend much of our waking lives at work, but many of us have only superficial relationships there. That contributes to a broader loneliness epidemic that weighs us down and can even shorten lifespans. Connecting with colleagues doesn’t always happen easily, but the effort can benefit individuals and the organization, and make work more productive and fun.

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5 Steps to Transform Performance Reviews from Dreaded Drudgery to Welcomed Opportunity

Most of us have experienced bad performance reviews: harangues about things that already happened—things we can’t change. Great performance reviews deepen an ongoing, regular conversation about performance. They are two-way conversations between a manager and an employee. And they focus on the future and how employees can reach their goals. Here are five steps to transform your performance reviews from an obligation to an opportunity.

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HR and Risk Resources Site Tour

Curious how NRMC’s new HR and Risk Resources Center can help your organization? Join us for a tour of the site and tips to help you improve human resources and risk management at your nonprofit.

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HOW TO: Terminate an Employee (And Be Decent About It)

When you hire someone, you want them to find success with the organization. But sometimes, they don’t. Terminating someone’s employment is the riskiest action a nonprofit can take, but sometimes it’s also a risk-aware decision and possibly a necessary step in the employee’s journey to find a fulfilling role for which they are well suited. Here’s how to meet your obligations when you terminate an employee—including the obligation to treat them with decency.

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Inclusive Hiring Strategies and Practices

Job openings at your nonprofit present a tremendous opportunity to bring in new, diverse perspectives that will strengthen your team—or to hire people who look, sound, and think just like you, and will bring your nonprofit more of the same. Explore this “Quick Tip” for some ways to make your hiring process more inclusive.

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Risk Bow Tie

Teams can use the Risk Bow Tie, a classic unpacking exercise, to learn more about the intricacies of identified risks. By understanding underlying conditions, positive and negative consequences, and proposing proactive and reactive controls, teams are better positioned to create an actionable plan to bolster resilience, seize opportunities, and reduce the downside effects of adverse risks.

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5 Whys: Root Cause Analysis

Children are naturally inquisitive, unfortunately, as adults, we often lose that curiosity or inclination to ask, “WHY?” Use this fillable worksheet to explore a childlike learning technique by asking “why” five times. This process can peel away distracting layers, revealing the root cause (or causes) of a challenge or risk after the 5th “why” answer.

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Onboarding New Staff

A new employee’s first days with your organization can inspire them and confirm they made a great choice—or leave them treading water in a sea of doubt. Use this framework to ensure new employees experience a great start with your organization

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How To: Be More Inclusive in Staff Supervision

Managing other employees is one of the most important roles a leader can have. Inclusive supervision should be a top priority for nonprofit leaders who manage others. But most leaders have never been taught to do that. Here are some practices that will help. As you’ll see, your team members’ feedback will paint a picture of where you need to learn, grow, and change to become a more inclusive manager. And an inclusive team will be more innovative, responsive, and thoughtful in how it executes its mission.

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Create a Safe and Inclusive Workplace for Transgender Employees

Transgender people may experience discrimination in many ways, including at work. Employers have a legal and moral responsibility to accommodate the needs of transgender workers and not tolerate workplace discrimination against them. Here are best practices and resources to ensure a safe and welcoming workplace for transgender employees.

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How To: Manage Across Generations

For the first time in modern history, five generations are in the workplace at the same time. This presents both opportunities and challenges. Here are some tips for how to tap into the diversity of perspectives that come from managing multiple generations, and navigating cross-generational conflicts that may arise.

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How To: Make Performance Reviews Meaningful and Memorable

Most employees dread performance reviews and many managers dread giving them. But it doesn’t have to be this way! With effective preparation, a collaborative approach, and a template to guide you, performance reviews will feel more meaningful and produce better results for your organization and your employees.

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How To: Conduct Meaningful Stay Interviews

When a great employee leaves your organization, you may ask, “What could we have done to get you to stay?” The concept of the stay interview arose to get that kind of information at a time when your organization could still act on it.

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Ask Great Job Interview Questions

Knowing what to ask candidates can sometimes be confusing! How do you quickly learn about this person to make a decision about whether they’re the correct person for your job and your mission? Use this infographic to build your next interview question bank.

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Sample Questions: Annual Self-Evaluation

Self-evaluations are a great way to kick off the performance review cycle! These sample questions are an excellent starting point for building a meaningful review of your employees’ performance over the past year.

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How To: Give and Get References

This factsheet offers practical tips and suggestions for minimizing the risks often associated with giving and receiving references for potential team members. Don’t forget to download the companion reference form!

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Fillable Reference Form

This sample Reference Form is designed to minimize liability when giving or getting references for your nonprofit’s potential team members. Be sure to download the companion tips and suggestions: How To: Give and Get References

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From Worry to Action

Worried about risk? Use this 5-step worksheet to create a basic action plan for risks and worries that your nonprofit is facing.

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Exit Interviews

An exit interview is an opportunity to thank a departing employee for their service and gather insights you can use to improve workplace culture and practices.

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Conflict in the Workplace

85% of employees report having experienced some type of workplace conflict. With statistics this high, use this infographic to understand more about how ignoring conflict can lead to issues at your nonprofit. Learn practical conflict resolution tips and what type of conflict management style you and your employees use!